- Orders are dispatched within 24-48 working hours.
- It takes about 4-5 working days for the order to reach you once dispatched.
- Return pickups are provided depending on the serviceability of your pin-code by the shipping provider.
- Returns take about 5-6 working days to reach us once picked up from your place.
- Once the returned pieces are received in original condition, your requested piece or credit will be shipped/issued in 2 working days.
- We do not provide bank refunds on any product once sold.
- In case of damage during transit, Please report immediately with proof. We will ship same item or another item of same value.
- Shipping charges of INR for returning the items shall be bore by the customer.
- Refunds are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect.
- Products purchased on sale, discount, credit note and offers are not eligible for returns.
- The value of the returns would reflect in the customer’s store credit and not bank or source of payment.
- Credit note issued is valid for a period of 6 months from the date of purchase.
- Request for returns should be placed within 7 days from the date of delivery.
(Please note that like most brands, our products are photographed professionally under controlled lighting. Colors tend to be perceived differently depending on factors such as shot angles, lighting, background tones and color temperatures. As a result, prints and colors may vary. Nevertheless, we strive to match the tones as close to the original product colors as possible.)